Email the team
Email the team. We reply on the next working day.
contact@mendovi.com
Talk to Mendovi
Write to us. A person reads it.
Order, delivery, returns, fit or the right device for your pain. Send us a message and we will get straight to it.
RepliesSame working day, usually
HoursMon to Fri, 9am to 5pm UK
Emailcontact@mendovi.com
Send the useful bit first.
A few details help us solve it faster.
Chasing an orderOrder number and the postcode it is going to. We will pull the tracking and chase the carrier ourselves.
Something is faultyOrder number plus a photo or ten second video. That is almost always enough to sort it in one message.
Sending it backOrder number and the reason. Write in before you post anything, we confirm the address and the cheapest route.
Not sure which oneTell us the body part, the moment it hurts and any measurement you know. We will say honestly if none of ours suits.
Contact details
Ships from and returns
118 New Cavendish StLondon, W1W 6XF
United Kingdom +44 7457 426458
Please message before returning anything so we can confirm the address and the simplest way to send it.
Company details
Elementic Brands LLC30 N Gould St, Ste R
Sheridan, WY 82801
United States +1 914 477 4119
Need help choosing a device?
Tell us where it hurts, when it is worst and what you want to get back to doing. We will point you to the Mendovi device built for it.